News Bytes

June 8, 2005

In This Issue

> Working Toward Our IT Strategic Plan Mission Statement
> Customized Portals to be Beta-Tested Soon
> Strategic Plan Approved by ETAC
> Tech Alerts and Project Status Reports
> FAQ

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Working Toward Our IT Strategic Plan Mission Statement
Willie Pritchard

by Willie Pritchard, Vice Chancellor and Chief Technology Officer

ETS continues to work on numerous projects that complement the following mission statement identified in the District's IT Strategic Plan 2005-2010, which will be presented to the Board in July. Full story

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Customized Portals to be Beta-Tested Soon

This summer the portal environment will be rolled out to a beta-testing group -- a small group of users from various District constituencies. This is a first step toward rolling this functionality out to all District technology users within the next year. Full story

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Strategic Plan Approved by ETAC

The Educational Technology Advisory Committee (ETAC) recently signed off on the District's IT Strategic Plan 2005-2010, which outlines key technology goals for the next five years. Full story

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Tech Alerts and Status Reports

Check out the "Tech Alerts and Project Status Updates" page to find out where we are in various projects we have planned or that are underway. Full story

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Frequently Asked Question's

Question:

How do I create a recipient list in Eudora and hide the list when I send out an email to everyone on that list? Answer

Question:

I'm unable to log into Meeting Maker, although I'm sure that I have a working network connection and am using the correct login name and password. Answer

Question:

I'm having a problem with my computer. What is the first thing I should do? Answer

Question:

I have a classroom audiovisual emergency and need immediate assistance. What is the quickest way for me to get it? Answer

Question:

I'm going out of town and will not be checking my email. What's the best way to set up an auto-reply message for the time I'll be out of the office? Answer

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Just Call Tech!

The Call Center: Your one-stop source for technology information and support.

Phone: Ext. TECH 8324
7 a.m. - 6 p.m. Mon. - Thurs.
7 a.m. - 5 p.m. Fri.

E-mail: Techhelp@fhda.edu

Web site: http://ets.fhda.edu (click on the Getting Help link)

Walk in: De Anza College ATC 302
7 a.m. - 6 p.m. Mon. - Thurs.
7 a.m. - 5 p.m. Fri.
 

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Talk Back


Do you have questions or comments regarding this e-bulletin, or about any ETS services or projects? Please e-mail newsbytes@fhda.edu and we'll provide answers one-on-one or in the next issue of News Bytes.

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Check out the ETS Website


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ETS - Educational Technology Services