Dan also serves as the main technical support contact for the Krause Center for Innovation at Foothill. "He supports the entire infrastructure at the Krause Center for Innovation, including 200 PCs and Macs, the wireless lab and the wireless cafe," says Technology Services Supervisor John Vandercook. "Technology users at the Center should see an improvement in the level of support they receive now that Dan is on board."
Prior to joining the District, Dan operated a computer and network consulting firm for nearly three years. He also worked for NorthPoint Communications, a DSL reseller, as lead helpdesk analyst and lead WAN technician -- and for the Rosai Group in San Francisco as a Mac technician. Dan earned his B.S. degree in mathematics in 1995 from CSU Stanislaus.
Dan's email is email@example.com, but users should continue to contact the Call Center to open trouble tickets for software or hardware problems.
Mahmood Hasan, Systems and Network Programmer II
Mahmood, who also goes by Hasan, replaces Joseph Bocchieri -- who is retiring from his position as systems and network programmer II.
In his new position, Hasan administers and maintains the District's OpenVMS cluster systems. This includes installing, upgrading and configuring OpenVMS-related software and patches, including monitoring and security software.
Hasan also performs programming and support duties for systems, applications, operations and users as needed. He reviews and maintains system logs and reports, and uses various programs to generate reports to evaluate and improve system performance. His job also includes managing databases, maintaining a TAPE backup/archiving process, and ensuring that the District's Administration System for the OpenVMS platform operates correctly. In addition, he provides backup support for UNIX-based systems.
"Hasan has a long history with the District that began in 1987 when he was a computer operator in what was then called the Data Services Department," says Tom Roza, supervisor, Systems and Operations. "Over time, Hasan moved into more system support-related responsibilities, which is where he began to develop his skills as a systems programmer."
In 1999, Hasan left the District and worked at Oracle and overseas in England. In 2002, he returned to the District as a contractor in the role of systems programmer before accepting the permanent position in January 2005.
Hasan can be reached at firstname.lastname@example.org.