ETS Technology Survey 2001 Witten Responses


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Question / Comment:
What are the unique/new technology needs that you envision in the next 2 – 5 years?

Foothill | De Anza | Central Services

Foothill College Responses

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Foothill Administrators

I hope we have multi media capabilities in all general classrooms.

Technical support for faculty. More and more faculty are putting web pages on the web to supplement their classes. In the next five years, I predict that 85% of the faculty will be using the web for various aspects of their traditional courses. A large percentage of faculty will adopt the hybrid model. No system is in place to provide technical support to faculty (not to mention students) who wish to use technology to enhance their traditional (or hybrid) classes. Some efforts are being established within the DL programs to support online instructors, but couldn't possibly support the entire faculty of each college. The training provided by the district helps a great deal. But, beyond the training, faculty have few resources for assistance. This issue needs to be addressed.

Would be wonderful to have computerized classrooms (one computer for each student) such that the instructor becomes the guide on the side--can provide a situation/problem; students try to solve it; faculty member knows who gets it and who doesn't.

Don't Know.

Use of PDAs for accessing District email and information systems. Web enables PDAs, broadcasting information to students for use in handhelds such as the schedule and catalog. We need to plan for electronic distribution of information as handhelds become more ubiquitous in our society

 

Foothill Faculty

I would like to be able to incorporate Quick time into my ETUDES classes.

Video camera, PowerPoint projector and other hardware needs for Speech Lab, which will be built in the next few years with Measure E funds.

Replace/upgrade our internet connection - it slows down so much from 11AM-3PM it's unusable. Our server needs to be addressed without political issues intervening: we need to be able to provide media content for our students with effective technical support.

Intranet for file storage (currently I use my FHDA account)

IR and UV spectroscopes, atomic spect. For lab, student gas chromatographs, other support computer aided equipment, calorimetry equipment ,.... You really don't want to know.

Moving all college and district transactions onto the web, essentially limiting the campus mail rooms' purpose to external mail and package deliveries only. Use of wireless pdas for everything from classroom management to presentations to campus communications. Student access to all college services over the web.

Electronic White Boards in the classrooms such as the "Mimeo". More videoconferencing via the District Intranet instead of meetings. Increased use of electronic collaboration on documents using Acrobat, etc.

The Respiratory Therapy Program is a very high tech one. We will be needing new "state of the art" computer driven ventilators.

Much greater network traffic. Digital video will take off.

More support for students and staff. More labs for students.

Broadband

We must continue to offer students the latest technology and improve their access while addressing the inequality of their access outside of the classroom. As faculty, we have to continue to use technology and try to stay current in the flood of new programs and tool. I have so many office hours per week, but my emails seem endless. Students seem to expect instant answers to their digital inquiries. What process or rules do we establish about this form of communication and how to we use it to best advantage while staying somewhat sane?

Newer PCs and O/Ses, new peripherals, faster networking and conferencing hardware and standards. Need for hardware troubleshooting/system upgrading skills, ie A+ certification training.

Would love to have the ability to show very high quality images in room F12 from computer CD-ROM's of images. I need to show them large on a big wall screen.

Need for more time to address email counseling questions.

Not new but would be nice 'remote' accessing.

1) Instructional (Information) Design Policies, Methodologies, Implementation, and Feedback processes to be put in place. 2) Development of a flexible electronic (web, CBT) instruction and delivery standards. 3) Develop a scalable, focused, methodical plan in developing web instruction and web resources for target student populations. Not every potential student has a need or the means to benefit from the web/CBT technology, but some are ready and willing -- but gradually the technology and access will trickle down. Our job is to manage our always-limited resources to develop and deliver e-education to the ready-target group(s), and then extend to other groups as they become ready.

Wireless labs, portability of online classes (they "travel with you" as you use mobile access technology tools). Heightened security/firewalls/protection for the above. Biometrics/verifiable identity to check who's really taking your online class or hacking into your system. Upgraded equipment/software to keep up with changing technology for the classes we are teaching about computers/Internet. Self-fixing computer systems (like OnStar)

Video conferencing in every house.

The Federal Communications Commission will most likely mandate a conversion of all radio station transmission systems from current analog broadcast to Digital Audio Broadcasting (DAB) in a fashion somewhat analogous to ongoing HDTV conversion.

Campus based wireless network. I'd like to see us take this distinction from Morrisville College, one of my alma maters: http://www.morrisville.edu/campus/collegerel/html/2001-pr-11-14-01.htm

The need for Pocket PCs or PDA devices.

I would like to incorporate video clips in my PowerPoint presentations .

New and faster computers with more memory.

 

Foothill Classified

Encryption and education on how to use it, as the dependency on technology and the risks to privacy rise.

I think more instructors are going to want to create video/DVD to their courses. Probably streaming media for online classes.

This is something we need within the next 6 months to 1 year. A method of linking or integrating the SIS system to the new electronic reporting system of the U.S. Immigration and Naturalization Service. The reporting system requires schools to provided info about international students to INS.

Greater use of laptops and wireless technology. Greater use of internet for delivery of services.

The District may need to anticipate the shift to a PC platform, if Apple continues its policy of new equipment being incompatible with older equipment. This will be a major headache for both users and support staff.

Some presentation/video software that allow instructors to easily create streaming media of presentation or video type (e.g. Real Presenter), so that they can produce their own streaming media including photos, graphics, text, audio, video. The streaming technology associated with it

Two needs - not new, but definitely a basic need for students with disabilities. These should be addressed as soon as possible. 1. 3 "house phones" need to be installed on campus - one at each bus stop - one near the handicapped parking lot behind the

Telecommuting issues of access and support.

Though not a new issue, we MUST have online payment options in no more than two years. The majority of the campus staff and faculty are not up to speed with Web technology basics (like clicking the refresh button). More information needs to occur via vehicles like eNotes instead of flyers in campus mailboxes. Oh, and how about a bringing back an ATM! Honestly, this is a basic service that we must provide to students and employees.

More students will have notebook computers and will want internet and printing facilities. The use of writeable CD and DVDs will increase.

The development of specified equipment such as dental scanner geographic scanner equipment. Supporting online courses students higher demand to get online

Video Conferencing

Faster online access for students/patrons, updated databases, reliability

I hope the technology improvements will not be cosmetic. We can continue to refine and expand technology as it is applied to instruction and some student services (e.g., academic counseling, registration, access to library resources). I hope that our inst

Automatic telephoning system to call all students on a class list to alert them to canceling of a class or other changes

Not sure

A new SIS program

Providing reliable streaming video / audio web servers for course content delivery. Empowering faculty to deliver courses on-line by supplying hardware, software, training and support

I'll have to give that one some thought!

New student/HR/FR system with associated time and effort to implement (programmers, systems, AV, trainers, users, vendors, ...) and costs of hardware/software purchase and install), more people speaking to computers more computers speaking to people, more animation and video on the internet, more on-line teaching, more network bandwidth required.

Better interaction with Student Information. Telnet is so limited. SIS+ has no room for creativity and improvement.

 

Foothill Unknown

Internet access to classes. Online registration.

Lots of support for delivering material using technology

Using EXCEL for the purpose of grading has been very helpful. Having access to the resources of the Internet has made it easier to find information to use in class. Having access to the Internet has made it easier to interact professionally with colleagues all over the world, not to mention our own colleagues on campus.

I would help ets if needed. But there always short handed. I would take on CFI at foothill if needed to help out ets.

Sink or swim: I 'm just treading water.

Only by embracing the current technologies available to us can we serve our students best. makes my work more effective!

Work can be done faster with more efficiency,

None

It is very convenient that we have staff here to meet our needs, order the equipment, install it, and answer questions about it. That always saves time

It is of great help for word processing, data gathering/analysis/display, and information searching.

Less paper usage.

 

De Anza College Responses

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De Anza Administrators

WebCT server for FHDA~~WebCT system administrator (full-time)

On-line tutorials/instructions (viewlets) that go along with the documents we want people to fill in. Filling in a form and from that form, after reviewing, the info is automatically entered into the ordering process at purchasing; quick turnaround.

Be fully connected to so that Printing Services can provide district wide Print on Demand services.

For us, the use of the web will become an increasingly important tool for our students. The incorporation of the smartcard into labs for tracking of attendance and interventions. The CATS project will be an ongoing project to enhance student success and retention. There will be a need for more data. A new student administrative system will be needed soon.

Have to think about that question.

New admin systems needed for data

Listening and speaking, video streaming

Video-conferencing, using streaming video as well as location specific security camera systems to protect people, assets, and buildings. Definitely should develop a KEYLESS environment by using access control cards. Also need to develop a mag-stripe STAFF ID card. Need a bar-coded system to process student documents (applications, grades, registration, and billing statements). Bar coded system would facilitate hands-free data entry at customer service choke points and allow for rapid processing of academic and business transactions.

 

De Anza Faculty

Wireless networking will become ubiquitous. The largest number of courses integrating technology and learning will not be distance learning courses. "Digital divide" issues will become moot in our service area. Content management systems will supplant html web-page design applications. Types of web/net use for teaching and learning will become more diverse and will require more diverse solutions that we currently provide.

Timely software and hardware upgrades for our lab

New computers every three years. Training and support for FileMaker Pro and development of local area networks. Faculty will have technology equal to what administration has now.

Students will be telecommuting, here in the library we have passwords to full text commercial databases, I think more of this will be used -- also online video.

DVD's w/remotes in classrooms instead of (or in addition to) VCRs,~~Internet accessibility in all classrooms.

For one, we need a better printing system in ATC 309. There must be technological changes that will allow for mass printing without the current hassles.

Need to create web sites for all classes and adequately maintain them.

Beats me.

How about some kind of info storage ahere I can put info into the storage from a computer in one location and access that info from another location, maybe even at home.

More use of "smartboards" such as the one in ATC 102-3 in administrative meetings (curriculum, Senate, Deans, etc.). Voice and videoconferencing opportunities (i.e. for distance learning and for online tutoring). Creating online surveys

Laptops for instructors

I see audio and video becoming more prominent on the Internet, which will have a definite impact on online instruction. Need to have writeable CDs insted of Zip drives on our work computers. Writeable CDs are much more prominent in the industry than Zip drives. Most new computers today are automatically coming with writeable CDs not zip drives.

I would like to be teaching online but don't feel up to investing the extra time until I can make sure that the many resources I have already discovered that are technology related have been included in my classroom.

Developing on-line courses, making the conversion.

Greater telemarketing

Use of the internet & school servers in all classes, not only in Computer Science (which I teach), but district-wide, to be used for communication with the students and providing information for the students.

Making better use of the big math and science software programs that will be available.

Probably no new "killer apps" will come on the scene. However, in that time frame, all current equipment will have become obsolete at least one time, and perhaps twice.

I suspect that more and more classroom information is going to be put online which will be wonderful for the students and not so wonderful for the bookstore and the copy shop.

I think that handheld computers (i.e. Palm) will begin to play a bigger role, both in our personal lives and in the lives of our students.

More classrooms with machines for both instructors as well as students to use during class times.

Computer and projection screens in the classroom so that interactive computer materials and web-curriculum can be use in the classroom.

We should have DVD/CD players in the classrooms. It will be the new technology for delivering educational video (and CD) and we should be ready for it. We should have more classrooms with video cameras permanently mounted so that we can videotape student presentations more easily (not just speech presentations).

Technology changes so quickly that anticipating these needs is impossible other than to say that we can expect expense and constant change.

De Anza Classified

Creating a program/courses web pages. On-line teaching of some of our courses

Hopefully to hire more qualified support personnel. Replace the current equipment that I am currently using. New HR system

An OTI Help Desk Program as a supplement to the existing ETS services.

I envision the need to be increasingly able to create and update web pages.

The need for more bandwidth to accommodate video streaming.

24/7 access to information from anywhere. This warrants a policy for access to information from outside of the District. How about a VPN?

Will we be upgrading to OSX and XP? I would like to see the laptops (both PC and Mac) that we use in the classrooms upgrade, as we currently have complaints that they are slow to launch applications, taking time away from instruction.

Offering the option for people to telecommute 1 or 2 days a week. Making access to District software and on-line resources available.

Auto Open doors in the Wellness Center / Lab for enrolled students

I leave that for the experts here to tell me.

More teleconferencing and more laptop usage in the workplace. Also, more computerized professional and leisure technical software combined together using DVD's and hand held computers in a less mobile society as we know it, and a more technical society by the 2005, if not sooner.

Data/paper management. So many pieces of paper can be simplified by creating an digital version by scanning into computer programs. An increased demand for student's ability to give and receive information on-line. Security for scanned and on-line information sharing. Probably upgraded equipment.

Wireless access, etc.

Being able to telecommute

All District forms to be on-line with approval by budgeteers on-line about ten years ago our area participated in a beta test for on-line PO's, ck req's etc. Great idea....never went anywhere.

Newer updated computers that can handle software to keep current with operating systems needs for new software purchases. Some of us of phase one computers that cannot handle the newer version of Windows operating systems. We're left behind technologically. Increase the network access for more than one data port at a time.

Being more web savvy...getting info onto the web.

New needs: better telephone system, palm pilots, dream: a virtual De Anza campus where you can walk in on the website, take classes or chat with other distance learning students or instructors, more distance learning classes, a better online registration system (that sucks really)

More web based and distance technology.

Not sure.

Intranet based databases that allow instructors to make their own modifications whenever they want to their stuff.

Voice activated computers

More software, copy machines in the OML, scanners, perhaps having students walk in to the computer stations, place their DASB cards on a system that will allow the student a limited time and log the computer off if the student goes over his/her time. More computers, and more full-time technical staff. Taking the DLC items out of OML and Reserve items, VCR's, TV's, and listening equipment and housing them in the library. Getting more computers in their place.

A fully functioning and accurate CATS system. Increased technology partnerships with high schools and key transfer universities.

Faculty and staff getting their printing needs thru their computers to to printing services.

De Anza Unknown

I know we'll be transitioning to a new administrative system, but we have a lot invested in the old one which makes transitioning more difficult than it ever was before. I'm concerned that we have so many outside technologies that feed to/from the current administrative system that will be a huge factor in making any new direction a success for financial aid delivery. We haven't heard anything about what is happening as far as forming user groups, what choices are being examined, where we are starting to look etc.

Distance learning, remote access

High resolution digital imaging equipment for image acquisition, manipulation and projection.

It would be nice to have technicians who will do the work that the Call Center has received without having the requestor go through any more authorization. It would be nice to have technicians who could do the job correctly the first time.

More use of the computer within the classroom itself

DVD authoring

High bandwidth Wireless Internet connections digital video

Creating and using a webpage creating/using a more advanced method of communication other than a listserv (streaming?)

Audio and video streaming

For our office, we will continue to get new updates and new versions of our Blackbaud Accounting for Nonprofits Accounting Software. We may also add on new modules as our needs change. We need the technical staff to support those changes and additions. Our operation relies heavily on the accounting software for processing, so we cannot experience too much down time.

More assisted learning techniques through technology. Especially hearing impaired.

I envision being able to scan brief informational videos of technicians telling you how to use software programs or troubleshoot when applications don't work. Also for tutorial or teaching purposes.

Should have training in networking home computer systems.

Notebook (laptop) access for students to network.

None

Creation of internet-based accounting system that links the District with corporate payment systems, independent contractors, etc. replacing the current tedious repetitive paperwork methods for payment and accounting.

 

Central Services Responses

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Central Services Administrators

Growth of wireless technology, greater bandwidth, more flexibility related to increased technology that will result in students expecting that all courses include online components and tutorial support.

See #40

On-line training programs. Automated purchasing system. Automated inventory tracking system

e-commerce

Streaming and progressive media. E-conferencing --for both administrative and instructional uses (especially in light of Measure E disruption). Online tutoring/counseling Electronic transcripts/clearinghouse Increased use of PDA's for instruction and admin work. Learning management systems integrated into the SIS system Learning management systems available as standard operating applications on faculty computers (ie recent Microsoft/Blackboard agreement).

Digital photography.

Central Services Faculty

Video servers network for production classes

Much more access to data/information via the intranet of our District. Users should be able to access and manipulate data at their desktop/PDA, whatever.

digital imaging, digital camera,

Central Services Classified

Nothing yet.

See the reports on the Web

Greater demand for off campus support ( like telecommuting, technical support)

Everything web based. A need for local backup servers and mirror servers (and redundancy of network) so that down time is minimized.

With housing being so expensive, I think we really need to look into what types of technology we'll need to be able to telecommute.

I see us using more web based purchasing, so end users can see their requisition and where it's at in the process without having o call and check on their order.

The need to telecommute I see as increasing. People want flexibility with their jobs and some feel working at home on certain days is more productive, where interruptions are less frequent. Perhaps advancements in teleconferencing will take place with folks still hesitant to fly because of the Sept. 11th hijackings.

Something to consider is that in the next 2-5 years, you will be training faculty and staff who are the mainstream, and may not have internal motivation to use technology. They will take much more time and effort than trainees in the past few years


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